Administration

Sales Advisor

Not Specified

THE COMPANY:

Brewster Partners are recruiting for a business in Rotherham for a company who truly value their staff and offer a fabulous working environment and culture. They celebrate excellent staff retention and are growing.

THE JOB:

Handling inbound sales enquiries on the telephone and via e-mail which involves checking stock levels and pricing using Microsoft Great Plains and Microsoft Excel Spreadsheets
Processing sales orders using Microsoft Great Plains & Microsoft Excel
Dealing with customer queries and complaints, obtaining technical information regarding products where required and general customer service
Scanning, distributing and electronically filing all commercial invoices that have been created for shipments from the previous day
Responding to customer enquiries on the phone or via e-mail or via web based sourcing tool
Sourcing items from other suppliers when required
Maintaining high standards of administration and customer service to achieve maximum profitability & service level
Relaying customer issues and feedback to the line manager
To positively promote the company and its products and services and ensure that a professional image is provided at all times to customers and colleagues
To undertake, when requested by the Sales Manager or Company Directors, additional reasonable tasks and responsibilities not outlined above in order to support the success and continuing performance of the department and company
To abide by the company’s confidentiality agreement when carrying out all tasks as part of this role
THE PERSON:

Excellent communication skills, telephone manner and technique as well as good interpersonal skills
Effective numeracy, literacy and word processing skills
Ability to liaise closely with internal colleagues and external contacts
Ability to work as member of a team
Commercial awareness i.e. good understanding of sales procedures, net & gross profit as well as purchasing costs & procedures
Good negotiation skills with the ability to assess issues and be assertive as required
Ability to make decisions relating to the day to day tasks within your remit without upward referral, and refer wider reaching decisions to the Sales Manager
Excellent organisational and prioritising skills, demonstrates a logical and methodical approach with attention to detail and accuracy
Demonstrates an analytical approach to facts and figures
Willingness to learn and be flexible in their working arrangements
The ability to handle confidential information in the appropriate manner

THE BENEFITS:

Free parking
Desirable working hours Monday to Friday
Excellent working environment and culture Brewster Partners Office Support & Technical Recruitment is a division of the Brewster Partners Recruitment Group focusing on the recruitment of talent in administration, business support, HR, sales, marketing and purchasing in South Yorkshire, West Yorkshire, East Yorkshire, North Yorkshire, Lincolnshire, Nottinghamshire and the Midlands. If you are interested in discussing this job in more detail or any other aspect of office support and technical recruitment we would really like to hear from you. Please visit our website at Brewster Partners for more information