Resource Deployment Officers required (6 required) – to be based at either Exeter, Plymouth or Bodmin
To manage routine and emergency incidents involving members of the public, police and partner agencies, and deploy on duty police resources as required. In particular to:
· Receiving incoming telephones calls from members of the public, police and other partner agencies in emergency and other situations.
· Manage emergency incidents via police radio channels, identifying the most appropriate resources and dispatching them to the incidents, handling multiple incidents as required and prioritising them in line with the grading and deployment
· In the event of major incidents ensures correct policies and procedures are followed in accordance with legislation and codes of practice and relevant departments/agencies are kept informed.
· Effectively manage calls to the emergency number (999)
· Accurately input appropriate information and intelligence received directly onto Force IT Systems in accordance with policy and working practices
· Using National Decision Model (NDM) and Threat, Harm, Risk, Investigation, Vulnerability, Engagement (THRIVE) to assess threat, risk and harm
· Liaises as appropriate with Police Officers, staff and members of the public and outside/partner agencies such as ambulance, fire, social services and local councils and provides advice and information.
· Conducts relevant research and interrogation using a range of Police IT systems in order to support the managing of incidents and the preparation of incident logs.
· At times will assist a radio channel, assisting the operator in resourcing and managing the incidents.
· Demonstrate a flexible approach to the working day environment due to dynamic demand of the Department
· Shift working covering 365 days 24 hours over 7 days
In addition there are some functions that are intrinsic to this role. An employer’s duty of care and current legislation allows the Force to establish if a potential applicant could carry them out, either with or without reasonable adjustments. These functions are:
· Working at night
· Working with Disturbing Evidence/Observation of Disturbing Circumstances
· Working with Vulnerable People
· Working in an environment with potential for conflict, violence (verbal/physical) etc.
To assist in ensuring applicants would be able to undertake these functions of the role, a medical assessment via a questionnaire will be undertaken and may subsequently require a consultation with the Occupational Health Support Unit.
Successful applicants will be subject to stringent vetting procedures prior to commencing work.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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