Repairs & Voids Manager

Not Specified

Role: Repairs & Voids Manager

Salary: £(phone number removed) plus car allowance and benefits

Location: Kent

My client are a leading Property Services contractor who are looking for a Repairs & Voids Manager on a flagship housing maintenance contract. Reporting to the Partnership Manager, the role will require the successful candidate to provide management, direction and leadership to the operational delivery team of operatives, supervisors, administrators and schedulers.

The successful candidate will take responsibility for the delivery of excellent operational performance, managing both directly employed and subcontracted resources and ensuring they are managed and motivated to deliver cost effective, right first time, customer focussed outputs.

Specifically you will:

Deliver a consistent, right first time service
Add value to all that you do whilst delivering exceptional customer service
Actively support your team in a positive manner
Lead colleagues where appropriate in delivering solutions to complex problems
Plan, manage and monitor operational performance
Build strong relationships with internal and external customers and partnerships with clients
About You

Candidates must have proven experience at management level in the Repairs & Voids space of the social housing maintenance sector. Candidates will also have a strong track record of maintaining and building strong customer relationships and managing large direct labour workforces.

The successful person will have excellent time management, good IT skills, will be proactive and flexible with good planning, organisational and influencing skills. You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the project, delivering effective interaction to all clients.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer