Healthcare & Medical

Casework Coordinator – Refugee Support

Full Time

Casework Coordinator – Refugee Support
Location: Gravesend, Kent
Contract type: Permanent
Full Time 35 hours per week
Salary: GBP 21,645 per annum

Could you coordinate volunteers and our casework operation to support refugees, asylum seekers and vulnerable migrants in Kent?

We have an exciting opportunity as Casework Coordinator in Gravesend supporting refugees, asylum seekers and vulnerable migrants.

As part of the team, you will be coordinating and delivering casework services for refugees, asylum seekers and other vulnerable migrants in Kent and Sussex area and will undertake a range of duties designed to develop, maintain, promote the service.

Meet the team

Our South East Refugee Support team provides vital practical, emotional, casework and orientation support to adults, families and children affected by asylum and immigration issues. Through effective signposting, referrals, advice and advocacy support we enable our service users to access the help and services they need. Due to its geographical location, our Kent service works with a large number of Unaccompanied Asylum-Seeking Children.

This role might be for you if…

You’ve got experience delivering casework with vulnerable clients and able to effectively advocate on behalf of clients to realise their rights and entitlements upholding a professional polite persistence

You’ve got experience cross agency partnership and understanding issues relating to refugees, asylum seekers and other vulnerable migrants

You able to support, manage and develop volunteers

You able provide sensitive, safe, and empowering support to distressed people in vulnerable situations

You’re a people person with good communication skill and able to work as part of a team in a high-pressure environment

Closing date for applications is 23:59hrs on Wednesday 9th October 2019 with interviews to follows.

We offer a wide range of staff benefits, these include:

  • 36 days holiday (including Bank Holidays)
  • Option to buy an extra 5 days annual leave
  • Up to 6% contributory pension
  • Flexible working policy

A little bit more about us…

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country – we’re there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability.

Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you’re in a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Connecting human kindness with human crisis