Retail & Consumer Products

Assistant Buyer

Full Time


We do retail differently here at the National Trust. 100% of our profits help us look after the special places we all love. And we’re so much more than tea towels and mugs you know. Our shops are packed with everything, from locally-produced honey to plants grown in our gardens, to top toys for outdoor adventures. There’s something for everyone. And that’s the point. We want more and more people to enjoy our magical places and spaces, and retail’s a really important part of that.

What it’s like to work here

We’re bigger than you think, we’re more complicated than we appear and we’re larger scale than you’d imagine. We’ve got passionate people in all our teams, and we’ve got so much more we want to achieve. We’re for ever, for everyone and we really mean that. We don’t want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us.

Our central head office Heelis, is situated in Swindon, Wiltshire. We’re well placed, with ample parking nearby, a shopping outlet with plenty of options for places to eat, and the town centre only a 10 minute walk away. Alternatively you can enjoy our open plan atrium space for lunch times, with our internal café available every day.

What you’ll be doing

Working as part of the retail team , as assistant to a buyer, you will together be responsible for the effective development and management of selected product groups throughout the year to meet property, business and customer needs. You will be expected to forge good working relationships both with internal staff and externally with suppliers, negotiating and organising product ranges. You will manage the critical path to ensure all key dates within the buying cycle are met. You will also have line management responsibility for the Buying Admin Assistant.

Who we’re looking for

  • Knowledge of the UK retail market including trends/insight data
  • In depth understanding of product design and manufacturing processes
  • Knowledge of buying systems
  • Knowledge of procurement/sourcing best practice
  • Design knowledge
  • Knowledge of quality retail market place
  • Experience in retail within a product management
  • Experience in managing and delivering against clearly defined budgets
  • Good financial awareness

The package


Benefits include flexible working whenever possible plus free parking at most locations. You’ll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched – up to 10% of basic salary – contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!