How to become an Account Manager
Account Manager, what does this mean?
Account Managers act as the first point of contact at a company for their clients regarding purchase of products, services or any queries and as account manager, it’s your duty to make sure the company you work for receives and provides the best service possible to clients.
Account managers serves as a liaison between a company and its clients. They help to identify the needs of both parties, develop and maintain the relationship to ensure the company and the clients are getting the best from this relationship.
Role and Job Description of an Account Manager
Do you like to help people get the best of your products? if you answered yes, then you should consider working as an account manager.
Account managers usually work within the sales, marketing or public relations department and a degree in any of this fields is usually well accepted if you want to become an account manager. Depending on the industry they are dedicated to look after a single account to a number of several account portfolios, this also depends on the size of the company and the demand of their services or products.
A lot of account manager work full time as their work is directly correlated to a company’s profit and as a result, they carry a lot of responsibility and work closely with the executive team of thier company.
Other duties of an Account Manager include:
- Use contacts to generate new business for the company
- Engage in project management duties
- Deliver presentations
- Attend meetings with clients
- Maintaining good relationships with clients
- Managing budgets and payments
- Chasing up clients request
- Update clients on new business or product development
- Put together proposals to suit clients requirements
Qualities and skills you need to become an Account Manager
To be a successful a account manager, it is essential that you are able to maintain a good working relationship with your clients.
Some of the skills you will need are:
- Strong interpersonal skills
- A polite, friendly and diplomatic manner
- Excellent communication, written, verbal and listening skills
- Financial acumen, and experience managing budgets
- excellent negotiation skills
- Ability to generate ideas and use own initiative
- Ability to prioritise and manage several different tasks at the same time
- Ability to work effectively to deadlines
- Self motivation
- Good common sense and logical thinking
- Ability to relate to a wide range of people
- Ability to thrive in pressured or stressful situations
- Ability to solve problems as they arise
- A committed and flexible attitude to the job
- Good organisational skills
- Good administrative skills
- Excellent planning abilities
- The ability to work independently and as part of a team
- Good IT skills
- Good attention to detail
- Able to manage several tasks simultaneously
- A good sense of humour
Educational requirements to become an Account Manager
Most Account Manager job vacancies are advertised as graduate positions. but, it’s more than possible to break into the industry without a degree, and having a previous sales or account management work experience will help you get started as an account manager.
A wide variety of companies and organisations employs account managers. In fact, any sector that has a product or service to sell to clients would need an account manager be it small business, corporate company, financial service, manufacturer, retail chain or local authority.
Account Manager salary scale
An Account Manager earns an average salary of £26,583 per year. For the first five to ten years in this position, pay increases modestly, but any additional experience does not have a big effect on pay. Most people with this job move on to other positions after 20 years in this career.
Data from PayScale
Common Career Paths for an Account Manager
Skills That Affect Account Manager Salaries
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